Topic A

Topic A - Demo 1 - Preventive Maintenance Hardware

Review Quiz

In this module, Preventive Maintenance, students will learn about preventative maintenance. This module will teach students about what preventive maintenance does, how it saves time and money, how it can prevent data loss, and how it improves performance. Students will also learn about preventive tasks such as updating virus and malware detectors, backing up data, defragmenting drives, and more.

Topic A - Demo 1 - Troubleshooting Procedures - Part 1

Topic A - Demo 2 - Troubleshooting Procedures - Part 2

Topic A - Demo 3 - Troubleshooting Procedures - Part 3

Topic A - Demo 4 - Troubleshooting Procedures - Part 4

Topic A - Demo 5 - Troubleshooting Procedures - Part 5

In this module, Troubleshooting Procedures, students will learn about troubleshooting procedures. This module will guide students through the procedures for troubleshooting technical issues, starting with the tools required. Students will learn not only about the hardware tools required for troubleshooting computer hardware, but also the software tools as well, such as boot disks and system rescue.

Topic A - Demo 1 - Windows 10

Topic B

Topic B - Demo 1 - Control Panel

Topic C

Topic C - Demo 1 - Remote Assistance

Topic D

Topic D - Demo 1 - Operating Systems Command Prompt

Topic D - Demo 2 - Operating Systems Administrative Tools

Topic D - Demo 3 - Operating Systems Migration

Topic D - Demo 4 - Operating Systems Configurations

In this module, Operating Systems, students will learn about operating systems. Students will learn about the functions of an operating system, such as managing hardware, resources, data, and making user interaction easy through the use of a graphical user interface (GUI). This module will also cover the big three operating systems: Windows, Linux, and Mac.

Topic A - Demo 1 - Managing Files

In this module, Managing Files, students will learn about managing files. Students will learn about files and directories, naming conventions, and the File Allocation Table (FAT). This module will also cover common executable file extensions, such as batch files, command files, and power shell scripts as well as what they're used for.

Topic A - Demo 1 - Applications Utility

Topic A - Demo 2 - Troubleshooting Utility

Topic A - Demo 3 - Optimization - Part 1

Topic A - Demo 4 - Optimization - Part 2

Topic A - Demo 5 - Optimization - Part 3

Topic A - Demo 6 - Optimization - Part 4

Topic A - Demo 7 - Optimization - Part 5

Topic A - Demo 8 - Optimization - Part 6

In this module, Applications Utility, Troubleshooting, and Optimization, students will learn about applications utility, troubleshooting, and optimization. IT professionals frequently upgrade and remove applications from computers. New installs are frequently acquired through disc or internet download. This module will teach students about the common processes for download and removing software.

Topic A - Demo 1 - Configuring Drivers

In this module, Configuring Device Drivers, students will learn about configuring device drivers. Students will learn about configuring device drivers, changing device settings, updating drivers, removing device drivers, plug-and-play devices, and device failure. This module will also discuss what to do in the event of device failure and how to use system restore points.

Topic A - Demo 1 - Networking and Wireless Connections - Part 1

Topic A - Demo 2 - Networking and Wireless Connections - Part 2

Topic A - Demo 3 - Networking and Wireless Connections - Part 3

Topic A - Demo 4 - Networking and Wireless Connections - Part 4

Topic A - Demo 5 - Networking and Wireless Connections - Part 5

In this module, Networking and Wireless Connections, students will learn about networking and wireless connections. Students will learn about peer-to-peer networks, server networks, the common functionality of server networks, and the three types of network topology: Bus, Star, and Ring networks. This module will also cover networking devices including network interface cards, repeaters, bridges, routers, gateways, hubs, and switches.

Topic A - Demo 1 - Recovering Systems - Part 1

Topic A - Demo 2 - Recovering Systems - Part 2

In this module, Recovering Systems, and Disaster Recovery, students will learn about recovering systems and disaster recovery. This module will discuss the process for disaster recovery, expecting things to go wrong, and using boot logs to troubleshoot problems. Students will learn the process for booting a system into safe mode, emergency repair, factory repair partitions, startup repair, and system image recovery.

Topic A - Demo 1 - Cloud Storage - Part 1

Topic A - Demo 2 - Cloud Storage - Part 2

Topic A - Demo 3 - Cloud Storage - Part 3

In this module, Cloud Computing, students will learn about cloud computing. Cloud computing uses a network or internet connection and manipulates, collates, configures, and accesses applications online while providing support infrastructure, applications, and data storage. This module will also discuss the benefits and risks to cloud computing as well as cloud characteristics.

Topic A - Demo 1 - Security Fundamentals - Part 1

Topic A - Demo 2 - Security Fundamentals - Part 2

Topic A - Demo 3 - Security Fundamentals - Part 3

In this module, Security Fundamentals, students will learn about security fundamentals. This module will cover security fundamentals such as business continuity, disaster recovery planning, application development security, access control, information security governance, risk management, operation security, physical security, and network security.

CompTIA A+ 1000 - Part 2 - Assessment

Learn the skills necessary to become a PC Service Specialist with this free online CompTIA A+ 1000 course.

CompTIA A+ 1000 - Part 2

This free online CompTIA A+ course will teach you about preventative maintenance. You will study the hardware tools required for troubleshooting computer hardware as well as the software tools such as boot disks and system rescue. You will study the functions of an operating system such as hardware management, resources, data, and making user interaction easy through the use of a graphical user interface (GUI), and so much more!

Topic A - Demo 1 - IT Professional Soft Skills - Part 1

Topic A - Demo 2 - IT Professional Soft Skills - Part 2

In this module, IT Professional Soft Skills, students will learn about the soft skills needed to become an IT professional. This module will cover problem-solving steps, including identification of the problem, establishing a probable cause, testing to determine the cause, establishing a plan to resolve the problem, implementing your solution, verifying functionality, implementing preventative measures, and documenting your results.

Topic A - Demo 1 - Safety for You and Computer Components - Part 1

Topic A - Demo 2 - Safety for You and Computer Components - Part 2

Topic A - Demo 3 - Safety for You and Computer Components - Part 3

Topic A - Demo 4 - Safety for You and Computer Components - Part 4

Topic A - Demo 5 - Safety for You and Computer Components - Part 5

In this module, Safety for You and Computer Components, students will learn proper techniques for handling computer components for the safety of you and the longevity of the hardware. This module will cover personal protective equipment, chemicals, cables, trip hazards, environmental risks, electrical safety, fire safety, jewelry removal, and lifting techniques.

Topic A - Demo 1 - System Component - Part 1

Topic A - Demo 2 - System Component - Part 2

In this module, System Component Overview, students will get an overview of system components. This module will cover storage devices such as hard drives, magnetic tapes, flash drives, and solid-state drives, such as IDE, SATA, and SCSI. Students will also learn about processors and CPUs, processing speeds, operating systems, and controls.

Topic A - Demo 1 - Understanding Motherboards

In this module, Understanding Motherboards, students will learn about understanding motherboards. This module will cover the function of motherboards and the location of primary components. Students will also learn about motherboard chipsets, audio connections, drive activity light, the power light, on/off buttons, and USB connections.

Topic A - Demo 1 - Performing Installation of a Processor - Part 1

Topic A - Demo 2 - Performing Installation of a Processor - Part 2

Topic A - Demo 3 - Performing Installation of a Processor - Part 3

In this module, Understanding Processors, students will learn to understand processors. It is important to be familiar with processors and related terminology. This module will cover processor speeds in megahertz and gigahertz, as well as architecture, including registers, cache memory, virtualization, graphics processing units, throttling, and overclocking.

Topic A - Demo 1 - Understanding Types of Memory - Part 1

Topic A - Demo 2 - Understanding Types of Memory - Part 2

In this module, Understanding Types of Memory, students will learn about types of memory. This module will cover the purpose of memory, as well as RAM and ROM with several types, including DRAM, SRAM, CMOS RAM, and VRAM. Students will also learn about the purpose of memory and how it relates to computer components.

Topic A - Demo 1 - BIOS and CMOS - Part 1

Topic A - Demo 2 - BIOS and CMOS - Part 2

Topic A - Demo 3 - BIOS and CMOS - Part 3

In this module, Understanding BIOS and CMOS, students will learn about BIOS and CMOS. Bios is the Basic Input-Output System that runs a computer. This module will cover how to upgrade BIOS as well as potential issues you may have. The CMOS or Complimentary Metal Oxide Semiconductor is a piece of hardware on the motherboard. This module will discuss CMOS setup, settings, and how to get there.

Topic A - Demo 1 - Installing IDE Devices

Topic B - Demo 1 - Hard Drives and Storage Devices - Part 1

Topic B - Demo 2 - Hard Drives and Storage Devices - Part 2

Topic B - Demo 3 - Hard Drives and Storage Devices - Part 3

In this module, Hard Drives and Storage Devices, students will learn about hard drives and storage devices. This module will cover installing discs, formatting discs, partitioning discs, troubleshooting disks, as well as IDE, SCSI, and SATA. Students will learn about parts of a hard disk, such as platters, tracks, sectors, clusters, and cylinders.

Topic A - Demo 1 - Power Supplies and Voltage

In this module, Power Supplies and Voltage, students will learn about computer power supplies and voltage. This module will cover power supply units, uninterruptible power supplies, and identifying power supplies. Students will also learn about amps, ohms, volts, and watts and how they each affect system hardware and components.

Topic A - Demo 1 - Ports, Cables, and Connectors Hardware

In this module, Ports, Cables, and Connectors, students will learn about ports, cables, and connectors. Students will learn about power supply units, uninterruptible power supplies, and identifying power supplies. This module will also cover the conversion of voltage, overcurrent protection, input supply voltage, DC voltage regulation, input under-voltage, and Energy Star designation.

Topic A - Demo 1 - Input and Output Devices - Part 1

Topic A - Demo 2 - Input and Output Devices - Part 2

Topic A - Demo 3 - Input and Output Devices - Part 3

In this module, Input and Output Devices, students will learn about input and output devices. Output devices take data from the computer and produce an output where input devices communicate or intake information for a computer to process. Students will learn about devices such as keyboards, mouses, and touchscreens.

Topic A - Demo 1 - Printer Instsall

Topic A - Demo 2 - Managing Printers - Part 1

Topic A - Demo 3 - Managing Printers - Part 2

Topic A - Demo 4 - Managing Printers - Part 3

Topic A - Demo 5 - Managing Printers - Part 4

Topic A - Demo 6 - Managing Printers - Part 5

In this module, Managing Printers, students will learn about managing printers. In the IT arena, one of the most time-consuming details of managing a network is managing printers. Between, drivers, paper feed, networking, and user error, printer management can be difficult. This module will teach students about the types of printers they will work with and how to most effectively manage them.

Topic A - Demo 1 - Five Laptops

Topic B - Demo 1 - Mobile Devices, Multimedia, and Laptop Computers

Topic B - Demo 2 - Mobile Device Maintenance

In this module, Mobile Devices, Multimedia, and Laptop Computers, students will learn about mobile devices, multimedia, and laptop computers. This module will cover troubleshooting common problems, such as battery or power supply issues, verifying connections, checking the wireless switch, and verifying software configuration.

CompTIA A+ 1000 - Part 1 - Assessment

Learn the skills necessary to become a valued PC service specialist with this free online CompTIA A+ course.

CompTIA A+ 1000 - Part 1

This course is the first part of an industry-recognized credential that certifies the competency of PC service specialists. It is backed by over fifty major computer hardware and software manufacturers, vendors, distributors, resellers and publications and tells people that you know how to service and repair computers. We explain how to handle various components to provide the skills needed to become an Information Technology (IT) professional.

Topic A - Intro to Cloud Benefits

Topic B - Cloud Service Models

Topic C - Cloud Delivery Models

Topic D - Cloud Terminology

Topic E - Object Storage Concepts

In this module, Cloud Concepts and Models, students will get an introduction to cloud benefits and learn about cloud service models, cloud delivery models, cloud terminology, and object storage concepts. By completing this module, students will understand cloud concepts and models as well as understanding concepts for object storage.

Topic A - Disk Types and Configurations

Topic B - Understanding RAID

Topic C - Examining File Systems

Topic D - Storage Technologies

Topic E - Accessing Storage

Topic F - Provisioning Storage

In this module, Data Storage and Networking, students will learn about types of data storage and networking. This module begins by discussing disk types and configurations, then goes on to discuss understanding RAID, examining file systems, storage technologies, accessing storage, and provisioning storage.

Topic A - Network Types

Topic B - Optimizing the Network

Topic C - Routing and Switching

Topic D - Network Ports and Protocols

In this module, Network Infrastructure, students will learn about the various types of networks. Not only will students learn about network types, but this module also covers optimizing the network, routing, switching, network ports, and protocols. By completing this module, students will have a working knowledge of network infrastructure.

CompTIA Cloud+ Basic - Assessment

Learn how to effectively and efficiently make use of CompTIA Cloud+ with this free online training course.

CompTIA Cloud+ Basic

This free online CompTIA Cloud+ Basic course will give you an introduction the benefits of cloud computing, and teach you about cloud service models, cloud delivery models, cloud infrastructure terminology, and object storage concepts. You will look into the types of data storage and networking, optimizing the network, routing, switching and protocols. You will also study RAID, storage technologies, and accessing and provisioning storage.

Topic A: Identify Information Security Concepts

Topic A - Demo 1 - Identifying Information Security Basics

Topic B: Identify Basic Security Controls

Topic B - Demo 1 - Identifying Basic Security Controls

Topic C: Identify Basic Authentication and Authorization Concepts

Topic C - Demo 1 - Identifying Basic Authentication and Authorization Concepts

Topic D: Identify Basic Cryptography Concepts

Topic D - Demo 1 - Identifying Basic Cryptography Concepts

In this module, you will learn to identify information security concepts, basic security controls, basic authentication and authorization, as well as basic cryptography concepts.

Topic A: Analyze Organizational Risk

Topic A - Demo 1 - Analyzing Risks to the Organization

Topic B: Analyze the Business Impact of Risk

Topic B - Demo 1 - Performing a Business Impact Analysis

In this module, you will learn about analyzing the organizational and business impact of risks. The process of identifying risks, analyzing them, developing a response strategy for them, and mitigating their future impact is all part of being a security professional.

Topic A: Identify Types of Attackers

Topic A - Demo 1 - Identifying Types of Attackers

Topic B: Identify Social Engineering Attacks

Topic B - Demo 1 - Identifying Social Engineering Attacks

Topic C: Identify Malware

Topic C - Demo 1 - Identifying Types of Malware

Topic D: Identify Software-Based Threats

Topic D - Demo 1 - Identifying Password Attacks

Topic E: Identify Network-Based Threats

Topic E - Demo 1 - Identifying Threats to DNS

Topic E - Demo 2 - Identifying Port Scanning Threats

Topic F: Identify Wireless Threats

Topic F - Demo 1 - Identifying Wireless Threats

Topic G: Identify Physical Threats

Topic G - Demo 1 - Identifying Physical Threats

In this module, you will learn to identify types of attackers, social engineering attacks, malware, software-based threats, network-based threats, wireless threats, as well as physical threats. This module also contains demos for these topics.

Topic A: Identify Vulnerabilities

Topic A - Demo 1 - Identifying Vulnerabilities

Topic B: Assess Vulnerabilities

Topic B - Demo 1 - Capturing Network Data with Wireshark

Topic B - Demo 2 - Scanning for General Vulnerabilities

Topic C: Implement Penetration Testing

Topic C - Demo 1 - Implementing Penetration Testing

In this module, you will learn about identifying and assessing vulnerabilities, and implementing penetration testing. This module covers software vulnerabilities such as zero-day, improper input handling, improper error handling, resource exhaustion, race condition and memory vulnerabilities.

Topic A: Implement Host Security

Topic A - Demo 1 - Implementing Auditing

Topic A - Demo 2 - Hardening a Server

Topic B: Implement Cloud and Virtualization Security

Topic B - Demo 1 - Securing Virtual Machine Networking

Topic C: Implement Mobile Device Security

Topic C - Demo 1 - Implementing Mobile Device Security

Topic D: Incorporate Security in the Software Development Lifecycle

Topic D - Demo 1 - Performing Static Code Analysis

In this module, you will learn about implementing host, cloud and virtualization and mobile device securities, and incorporating everything in the software development lifecycle.

Topic A: Configure Network Security Technologies

Topic A - Demo 1 - Configuring a Network IDS

Topic B: Secure Network Design Elements

Topic B - Demo 1 - Securing Network Design Elements

Topic C: Implement Secure Networking Protocols and Services

Topic C - Demo 1 - Installing an Internet Information Services Web Server

Topic C - Demo 2 - Securing Network Traffic Using IPSec

Topic D: Secure Wireless Traffic

Topic D - Demo 1 - Securing Wireless Traffic

In this module students will learn about configuring network security technologies, secure network design elements, implementing secure networking protocols and services, and securing wireless traffic.

Topic A: Implement Identity and Access Management

Topic A - Demo 1 - Implementing DAC for a File Share

Topic B: Configure Directory Services

Topic B - Demo 1 - Backing Up Active Directory

Topic C: Configure Access Services

Topic C - Demo 1 - Configuring a Remote Access Server

Topic C - Demo 2 - Setting Up Remote Access Authentication

Topic D: Manage Accounts

Topic D - Demo 1 - Managing Accounts

In this module you will learn about implementing identity and access management, configuring directory and access services, and managing accounts. Identity and access management is a security process that provides identity, authentication and authorization mechanisms.

Topic A: Identify Advanced Cryptography Concepts

Topic A - Demo 1 - Identifying Advanced Cryptographic Concepts

Topic B: Select Cryptographic Algorithms

In this module, you will learn to identify advanced cryptography concepts, select cryptographic algorithms, configure a public key infrastructure, enrol certificates, back up and restore certificates and private keys, and revoke certificates. This module covers cryptography elements such as confusion, diffusion, collision, obfuscation, PRNG, and PFS.

Learn about identifying security fundamentals and threats with this free online course.

CompTIA Security+ (Exam SYO-501)

This free online CompTIA Security+ course focuses on Exam SYO-501. It will give you a better understanding on how to identify security fundamentals and threats, analyze risk, and conduct security assessments. You will study how to implement a network, host, and software security as well as learn to manage identity and access, implement cryptography and operational security, address security issues, and ensure business continuity.