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Business
Events Management: Strategy, Event Types and Customer Service
time1.5-3hrs
timebeginner level
This free online event planning course is an informative introduction for anyone who wishes to venture into the ever-evolving events management industry. The course focuses on some of the basic concepts, skills and factors to consider when starting as an events manager. Gain key knowledge about events management strategies and vital customer service skills as well as the main issues to consider when planning for different types of events.
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Events Management: Strategy, Event Types and Customer Service
This free course introduces you to the basic concepts of customer service and skills required to manage events.
This free online event planning course is an informative introduction for anyone who wishes to venture into the ever-evolving events management industry. The course focuses on some of the basic concepts, skills and factors to consider when starting as an events manager. Gain key knowledge about events management strategies and vital customer service skills as well as the main issues to consider when planning for different types of events.
checked1Course description
checked1Course module
A short ad will play before each lesson.
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Module 1
6 Lessons
Events Management and Strategies
This module will introduce you to the different types of events that you might create as an events planner. You will learn about the skills you need to work in the industry and find out about the realities of life as an events planner. You will discover the importance of strategies and budgeting. You will also be introduced to events management software.
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1.Learning Outcomes
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2.Events Management Industry
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3.Qualifications, Daily Tasks and Your Position
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4.Strategic Management
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5.Events Management & Planning Software
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6.Lesson Summary
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Module 2
5 Lessons
Customer Service Skills and Qualities
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Module 3
6 Lessons
Types of Events
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Module 4
1 Lessons
Course assessment
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